Contact Us

We’re here to help! Whether you have questions about our URL shortening service, need support with your account, or want to share feedback, our team is ready to assist you. Below, you’ll find all the ways you can reach us and get the answers you need.

Customer Support

If you’re experiencing any issues or have general inquiries, our support team is available to assist you. You can reach out via email or submit a request through our contact form.

• Email Support: Send us an email at support@shortner.app for assistance with account-related questions, technical support, or general information. We aim to respond within 24 hours.
• Contact Form: Fill out our contact form with your name, email, and message. Our team will review your request and get back to you as soon as possible.

Frequently Asked Questions (FAQs)

Before reaching out, check our FAQ page for answers to common questions about our services. Many issues can be resolved quickly by reviewing our most frequently asked questions.

Business & Partnership Inquiries

Interested in partnering with Shortner.app? We welcome collaborations, API integrations, and business opportunities. If you’d like to discuss potential partnerships, please contact our business team at support@shortner.app.

Report Abuse

If you come across a shortened URL that violates our terms of service, such as phishing links, spam, or inappropriate content, please report it immediately. Send an email to support@shortner.app with details of the link and the nature of the violation. Our team will take the necessary action.

Media & Press

For media inquiries, press releases, and interview requests, please contact our PR team at support@shortner.app. We are happy to provide information about our platform and discuss media opportunities.

Social Media

Stay connected with us through social media! Follow us on our official channels for updates, announcements, and helpful tips:

• Twitter
• Facebook
• LinkedIn

Technical Support

Encountering a technical issue? Our team is here to help! If you are experiencing problems with our URL shortener, API, or other technical features, please reach out to support@shortner.app.

Operating Hours

Our support team is available during the following hours:

• Monday - Friday: 9:00 AM - 6:00 PM (EST)
• Saturday & Sunday: Closed (Email support available)

Feedback & Suggestions

We value your feedback! If you have ideas on how we can improve our services, please share them with us at support@shortner.app. Your input helps us enhance the Shortner.app experience for all users.